- A Safe Haven For All Chinchillas



Heidi Hoefer, DVM, Diplomate ABVP

Dr. Hoefer has been taking care of birds and exotic pets since 1987. After graduating from Ross University School of Veterinary Medicine in 1987, she did a small animal medicine and surgery internship followed by a residency program in exotic pet medicine and surgery at the Animal Medical Center in NYC. She was appointed a staff position in the Department of Avian and Exotic Pets at AMC where she worked for 10 years treating patients and training interns and residents. Dr. Hoefer then moved to private exotics practice in Long Island in 1997. After another 10 years working exotics out of a local pet hospital, she decided it was time to open Long Island’s first and only all-exotic animal hospital, Island Exotic Veterinary Care, in 2007.  Dr. Hoefer has been caring for just exotic pets for over 29 years.

Dr.Hoefer received ABVP board certification in avian practice in 1993, the first time the specialty certification was available.  She is an avid national and international veterinary lecturer on exotic pet topics, and enjoys publishing in books, journals, and conference proceedings. Her most recent manuscript was published in 2013 in the Journal of Avian Medicine and Surgery (gastrointestinal foreign bodies in an umbrella cockatoo).

Dr. Hoefer lives here on Long island with 1 husband, 3 kids, and the extended pet family of 4 parrotlets, 3 parrots,  2 rats, and 2 dogs and cat.


Meredith Davis, DVM, MS

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Dr. Davis grew up on Long Island, New York and completed her college years in upstate New York. After graduating from Cornell University with a Bachelor of Science in Animal Science, she continued her schooling at Cornell University’s School of Veterinary Medicine. Dr. Davis graduated with her veterinary degree in 2000 and then moved to the Midwest to complete a residency in Poultry Medicine and a Master of Science in Veterinary Preventive Medicine at The Ohio State University. After completion of the graduate degree in 2002, an opportunity arose in Northern Virginia to work in a large avian/exotic practice.

Dr. Davis has spent the last 12 years in Virginia working as an avian/exotic veterinarian while raising her growing family. In 2014, a job opportunity opened up for her husband on Long Island and the family returned to the area. Dr. Davis joined IEVC in March of 2014 and is excited to continue practicing in the field of avian/exotic medicine which has always been her passion.

Heather Mattinson, LVT

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Heather is our office manager and head of nursing care at Island Exotics. Heather is a licensed veterinary technician with over 20 years experience working in both general and specialty veterinary practices. She has been part of the Island Exotics team for over 10 years.

Heather has special interests in anesthesia and pain management, critical care and avian behavior. She has completed Dr. Susan Friedman’s 8 week tele-course “Living and Learning with Animals: The Science and technology of Behavior Change” and has twice taken seminars given by animal trainer Barbara Heidenreich. A native New Yorker, Heather is a graduate of Suffolk Community College’s veterinary technology program and holds bachelors of science degrees from both SUNY Buffalo and SUNY Stony Brook. Heather has lectured here on Long Island as well as at the national Association of Avian Veterinarians  annual conference as an invited speaker in 2012.

Heather lives with a chihuahua she rescued from Mexico, a hamster, and a bevy of formerly re-homed or rescued birds, including those with special needs.


Nina Trischitta


Nina is our receptionist and in-house ferret guru. She worked for Estee Lauder Cosmetics for over 24 years before joining our team at Island Exotics.  In 1986 she met her first ferret and soon realized there was a need for education and rescue for these sweet pets. In 1997, along with fellow ferret lovers, she started AFC Ferret Club and Rescue. Over the years AFC has made a huge difference in the lives of hundreds of ferrets in our area.

In 2001 Nina left the corporate world to follow her heart. She started a pet sitting service and concentrated on ferret rescue, at one time sharing her home with 24 fuzzies! Nina found her way to Island Exotics through her love of ferrets and has been with us since 2009. She currently shares her home with 9 ferrets and a rescued goldfish. Nina enjoys traveling but her ferrets and love of Long Island’s parks and beaches keeps her close to home.


Kelly White, LVT


Kelly is a licensed veterinary technician that has been with Island Exotics since 2011. After spending 3 years at Baruch College in NYC, Kelly decided to pursue her interest in exotic companion animals. Kelly worked as a pet care specialist at PetSmart and continued her studies on Long Island.  In 2013 she graduated from the Veterinary Science Technology program at Suffolk Community College. Kelly is also a licensed wildlife rehabilitator.

Kelly has a love for all exotic pets but has a special interest in rabbits and reptiles. She enjoys educating owners on small mammal enrichment and custom cage designs. She shares her life with a group of special needs geckos, several snakes, birds, guinea pigs, rabbits, a hamster, a degu and a chinchilla. In addition, Kelly rescues and fosters rabbits and guinea pigs.

Shana Kersten


Shana works at IEVC as both a veterinary assistant and receptionist. Shana joined IEVC in 2012, after over 6 years working in animal hospitals on Long Island. Shana is a registered Laboratory Animal Assistant and worked for several years at the Feinstein Institute of the North Shore University Hospital.

Shana is married and has 2 children. She shares her home with one dog, two cats, and a guinea pig. She has a special love for all exotic animals, especially birds and small mammals.

Janice Sgroi


Janice is our client-turned receptionist and has been with us since 2013. We first met Janice with her family snake, and then pet birds. After a 37 year career as vice president of a NYC retail business, she returns to her first true love-animals. Janice has been involved with rescue and wildlife groups and we are thrilled to have her holding up our front end!